The Quality Benchmarking Committee continued to develop and analyze metrics for ongoing benchmarking in collections. The group collected and analyzed quality assurance data, which allows member blood centers to perform comparisons among their peers.
America's Blood Centers conducted its annual compensation surveys. The 2013 edition of the Executive Compensation Survey was conducted in June 2013 and covered the salaries and benefits of chief executive officers, chief operating officers, chief financial officers, and medical directors. Results were released in August 2013 to participating member blood centers.
The Blood Center Compensation Survey was conducted in October 2013. Now in its second year, this second-tier management survey was designed by Gallagher Surveys, in collaboration with the Human Resources Steering Committee.
The 2013 edition of the survey collected salary data by individual incumbent, as opposed to organizational averages. This methodology provided data that was more accurate, detailed, and far more reflective of the actual market to help organizations position themselves to compete.
The final report presented the aggregated results of more than 50 member blood centers on 67 positions commonly found in blood centers and was in full compliance with Justice Department salary survey guidelines. Survey results were sent directly to participating member blood centers.
According to employment statistics, approximately 10,000 individuals are reaching retirement age every day, and 43 percent of the current workforce will retire in the next decade. As staffing and talent retention are becoming hot-button issues, the Human Resources Steering Committee conducted an employee turnover survey for calendar year 2012. Sixty member blood centers (90 percent of our members) completed the survey. Further confirmation of the significance of this issue was shown by the survey responses, which indicated that member blood centers view turnover as very important in their operations overall issues. Survey results were released in March 2014.
America's Blood Centers has been working diligently over the past year on the Data Warehouse (DW) Validation and Verification (V&V) project, known internally as the "Manhattan Project." The project aims to assure data integrity and high usability, while at the same time maximizing the automated data load process (ADL).
The DW Project team worked with blood centers to validate that the data in the DW matches the member blood center's Blood Bank Establishment Computer System (BECS). The team set out to validate the data scripts from each of the four major BECS. Onsite data validation work was undertaken at Mississippi Valley Regional Blood Center, which uses the ITSy BECS; Carter BloodCare, which uses Mediware; Indiana Blood Center, which uses Wyndgate; and Puget Sound Blood Center, which uses BBCS. The same process was used for each of the remaining members contributing data to the DW, and validation work was performed remotely via webinar. Of the 28 members contributing data, 18 completed the V&V process. America's Blood Centers Staff along with representatives from Claraview (our IT consultants), member blood centers and their BECS vendors worked on this project, helping us refine reports and data extraction scripts that enabled data comparison of the DW and BECS.
The DW project team gathered requirements for the data dictionary and completed the development work for the online data dictionary. The ABC Data Dictionary, that will be made available through the America's Blood Centers members website, provides a list of all reporting objects along with their definitions.
America's Blood Centers also established the DW Requirements Advisory Committee to govern and guide the data and report development process. This committee, comprised of subject matter experts from various specialty areas, will refine the data definitions and standards to facilitate analysis of the data in a way that is useful to the participating member blood centers.
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